What is compliance recording storage location and how we can retrieve it for compliance team to review?

Vinod Survase 4,716 Reputation points

What is compliance recording storage location and how we can retrieve it for compliance team to review?

Microsoft Teams
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A Microsoft customizable chat-based workspace.
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Microsoft Teams Development
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  1. JimmyYang-MSFT 49,886 Reputation points Microsoft Vendor

    Hi @Vinod Survase

    What is compliance recording storage location?

    When using Microsoft Teams, all recordings, whether manual or peer-to-peer, are managed by the Teams user instead of being automated. Because Teams recording is not automatic, human error can cost your company dearly if a call is disputed.

    The compliance platform can give you control over data storage location, which allows you to comply with data sovereignty laws.

    how we can retrieve it for compliance team to review?

    Sorry, we did not find the official document talking about it. In this blog, it show like you could use the MFCMAPI utiliity to see what’s in the Teams compliance records captured as mail items in Exchange mailboxes.

    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

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  2. Prasad-MSFT 5,896 Reputation points Microsoft Vendor

    The Compliance Records for Teams are parts of messages that are stored in the following locations:

    1. User mailboxes for personal and group chats and channel conversations in private channels.
    2. Group mailboxes for conversations in standard channels.
    3. Cloud-only (shard) mailboxes for messages sent by federated, hybrid and guest users.

    Please follow this blog which explains about location for Teams Compliance Records.


    Prasad Das

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