SCSM 2019 version 10.19.1035.0 - An error occured while loading items

Lloyd Johns 1

Hi All

Have any of your come across the below error while trying to access the Service Level Objectives in SCSM 2019

Date: 19 Apr 2022 12:24:21 PM
Application: Service Manager 2019 Console
Application Version: 10.19.1035.0
Severity: Error
Message: An error occurred while loading the items.

Microsoft.EnterpriseManagement.UI.ViewFramework.AdvancedListSupportException: The Full adapter threw an exception. See the FullUpdate property to see the exception.
at Microsoft.EnterpriseManagement.UI.ViewFramework.AdvancedListSupportAdapter.DoAction(DataQueryBase query, IList1 dataSources, IDictionary2 parameters, IList1 inputs, String outputCollectionName) at Microsoft.EnterpriseManagement.UI.DataModel.QueryQueue.StartExecuteQuery(Object sender, ConsoleJobEventArgs e) at Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ConsoleJobExceptionHandler.ExecuteJob(IComponent component, EventHandler1 job, Object sender, ConsoleJobEventArgs args)

XinGuo-MSFT 14,536 Reputation points

2022-04-21T07:07:02.437+00:00

Hi,

Please also review the Service Manager event logs. Maybe it can give us some clues.

Service Manager event logs are located in Event Viewer, in the Application and Service Logs/Microsoft/Operations Manager folder.