How do I find out the new email on my hacked account?

Lolle 26 Reputation points
2022-04-19T16:43:37.167+00:00

So my Microsoft account was hacked and the hackers changed the email. I can see in a security email from Microsoft that they added a new mail but I think they added it temporarily so I wouldn't see the new mail that they add to the account. I need the new mail in order to do a recovery form. I've done 3 recovery forms, all with perfect information, credit card, name, birthdate everything but they deny it so I think I'm doing it for the wrong email account. Is there anything I can do to recover my account / find out what the new email was changed to?

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  1. Dave Patrick 426.3K Reputation points MVP
    2022-04-19T18:00:50.1+00:00

    Outlook.com (hotmail) is not currently supported here on Q&A. The product group for Outlook.com actively monitors questions in dedicated forums here.
    https://answers.microsoft.com/en-us/outlook_com/forum/oemail

    If an account access problem then also try resetting via the account recovery form
    https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

    Use the Get Help app here to chat online with someone
    https://support.microsoft.com/ContactUs

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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