I have lost my backup

Paweł Staszczuk 21 Reputation points

When I was trying to restore my tokens from backup there was an information "Unable to recover. Your backup is not stored with <my email address>. Try signing in to a different personal Microsoft account." I am sure that I have not deleted this backup. I was restoring this backup every month or two and I have never had any problem with this. What am I supposed to do to recover this backup? I dont want to lose access to accounts I accessed with that tokens :(

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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