Can't install a printer shared by Windows 2003

Grace Yin 116 Reputation points
2022-04-19T23:44:40.797+00:00

We have a printer which has to be installed on a Windows 2003 server and shared by the server for specific reason. We can't install the printer. The error message is below.

194386-error.jpg

How to fix the issue?

Please help! Thanks!

Windows for business | Windows Server | User experience | Print jobs
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Limitless Technology 39,931 Reputation points
    2022-04-26T08:50:03.963+00:00

    Hello,

    The first option to take is to run the Printer Troubleshooter.

    Click on the Windows Key + R to fire up the Run dialog box, then type the following command and click Enter:

    msdt.exe /id PrinterDiagnostic

    Methed Second Is try to Change the registry
    a) Click on Start.
    b) Type regedit in the start search and click Enter.
    c) Move to the location mentioned below.

              HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
    

    d) In the right column, you will find key Device, change the value to your Printer name.
    e) It is of the format for example: "HP LaserJet 4250 PCL6,winspool,Ne03:".

    f) Right click on the value and click on Rename, change it to your printer name.
    Restart Print Spooler Service and clear its folders:
    In the searching tab next to the Start Menu type cmd.
    Then right-click on Command Prompt and choose Run as administrator.
    In the opened window paste these commands one-by-one and click Enter after each command:

    net stop spooler
    del /Q /F /S "%systemroot%\System32\Spool\Printers*.*"
    net start spooler

    If the issue still Persists then Please reinstall the printer Driver

    And see if it helps,


    --If the reply is helpful, please Upvote and Accept as answer--

    0 comments No comments

  2. Alan Morris 1,336 Reputation points
    2022-05-12T19:13:08.017+00:00

    @Limitless Technology

    This is Server 2003. There was not a troubleshooter in that OS.

    @Grace Yin

    Error 0x709 is invalid printer name
    C:\>winerror 0x709
    1801 ERROR_INVALID_PRINTER_NAME

    I normally associate this message when one is attempting to add the connection to the share, not the local printer on the server.

    Make sure the machine name is not greater than 15 characters if this is in fact the message when adding the connection to the share.

    Other than that you can find the other variants causing error 0x709 from Microsoft TechNet forums or SpiceWorks

    https://social.technet.microsoft.com/Forums/ie/en-US/7572e663-fd16-4d69-bf7e-9b15f19fa80d/gpo-printer-deployment-not-working-reliable?forum=winserverGP

    https://community.spiceworks.com/topic/2305280-cannot-add-printers-from-a-new-print-server

    Are you seeing this on the Server 2003 system?

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.