Can't install a printer shared by Windows 2003

Question

We have a printer which has to be installed on a Windows 2003 server and shared by the server for specific reason. We can't install the printer. The error message is below.

How to fix the issue?

Please help! Thanks!

Answer 1

Hello,

The first option to take is to run the Printer Troubleshooter.

Click on the Windows Key + R to fire up the Run dialog box, then type the following command and click Enter:

msdt.exe /id PrinterDiagnostic

Methed Second Is try to Change the registry
a) Click on Start.
b) Type regedit in the start search and click Enter.
c) Move to the location mentioned below.

          HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows

d) In the right column, you will find key Device, change the value to your Printer name.
e) It is of the format for example: "HP LaserJet 4250 PCL6,winspool,Ne03:".

f) Right click on the value and click on Rename, change it to your printer name.
Restart Print Spooler Service and clear its folders:
In the searching tab next to the Start Menu type cmd.
Then right-click on Command Prompt and choose Run as administrator.
In the opened window paste these commands one-by-one and click Enter after each command:

net stop spooler
del /Q /F /S "%systemroot%\System32\Spool\Printers*.*"
net start spooler

If the issue still Persists then Please reinstall the printer Driver

And see if it helps,

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Answer 2

@Limitless Technology

This is Server 2003. There was not a troubleshooter in that OS.

@Grace Yin

Error 0x709 is invalid printer name
C:\>winerror 0x709
1801 ERROR_INVALID_PRINTER_NAME

I normally associate this message when one is attempting to add the connection to the share, not the local printer on the server.

Make sure the machine name is not greater than 15 characters if this is in fact the message when adding the connection to the share.

Other than that you can find the other variants causing error 0x709 from Microsoft TechNet forums or SpiceWorks

https://social.technet.microsoft.com/Forums/ie/en-US/7572e663-fd16-4d69-bf7e-9b15f19fa80d/gpo-printer-deployment-not-working-reliable?forum=winserverGP

https://community.spiceworks.com/topic/2305280-cannot-add-printers-from-a-new-print-server

Are you seeing this on the Server 2003 system?