ADFS MFA Hard token

Jesus Marin 1 Reputation point
2022-04-20T13:28:48.737+00:00

Hi,

I have an application that was using Azure SSO/MFA and for several reasons I had to move it back to on premises ADFS, Keeping Azure MFA, authetication works for most users, but I have a few using hard oath tokens and they get an error like this , when trying to login:

Authetication attempt failed. Select a different sing in option.

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Active Directory Federation Services
Active Directory Federation Services
An Active Directory technology that provides single-sign-on functionality by securely sharing digital identity and entitlement rights across security and enterprise boundaries.
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  1. Andy David - MVP 144.7K Reputation points MVP
    2022-04-20T13:35:59.7+00:00

    Did they add the token as an authentication method to their accounts?
    What do the Azure Sign in Logs show?