Did they add the token as an authentication method to their accounts?
What do the Azure Sign in Logs show?
ADFS MFA Hard token

Jesus Marin
1
Reputation point
Hi,
I have an application that was using Azure SSO/MFA and for several reasons I had to move it back to on premises ADFS, Keeping Azure MFA, authetication works for most users, but I have a few using hard oath tokens and they get an error like this , when trying to login:
Authetication attempt failed. Select a different sing in option.
1 answer
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Andy David - MVP 121.2K Reputation points MVP
2022-04-20T13:35:59.7+00:00