My phone was stolen and I am not able to verify my idenfication when signing in, how do I turn it off?

Ciara Broujos 21 Reputation points
2022-04-21T10:19:06.257+00:00

A week ago my device was stolen and now I'm not able to set up teams on my new work laptop. How do I turn off the two-factor authentication for mobiles?

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  1. Yuki Sun-MSFT 41,016 Reputation points
    2022-04-22T02:40:25.087+00:00

    Hi @Ciara Broujos

    Are you using your work account for Teams client? If this is the case, you would need to contact your IT admin to help turn off the two-factor authentication for your account.


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