My phone was stolen and I am not able to verify my idenfication when signing in, how do I turn it off?

Question

A week ago my device was stolen and now I'm not able to set up teams on my new work laptop. How do I turn off the two-factor authentication for mobiles?

Answer 1

Hi @Ciara Broujos ，

Are you using your work account for Teams client? If this is the case, you would need to contact your IT admin to help turn off the two-factor authentication for your account.

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