How do I cancel/reschedule the exam before less than 24 hours

Sakshi Singhal 1 Reputation point


I have a scheduled exam today which I Need to reschedule due to network issues at my place . Kindly help as the Pearson support person informed that they can't do that as it less than 24 hours. I also tried to reschedule yesterday but was getting err. Kindly help ASAP.

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  1. Simon Hewins 21 Reputation points

    Unfortunately @Sakshi Singhal you can't. It is very clearly written in their policy (link below) and they also copy the explicit paragraph (also below) when they send a confirmation mail to you.

    NOTE: If you do not cancel or reschedule with 24-hour notice prior to your scheduled exam appointment, you will forfeit your exam fee and/or your company may incur a charge.

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