AVD AAD Login Works with Web Client but not Desktop Client

Matthew Wilhite 1 Reputation point

I am in the process of setting up an AAD Joined AVD environment using personal pools and running into issues with sign-in. 

I found that I needed to exclude the Azure Windows VM Sign-In Cloud App from our Conditional Access policy to allow AAD credential login and I was then able to log in via the Web Client with my AAD credentials successfully. However, I am now getting "The logon attempt failed" when I try to sign in via the desktop client to test the Teams optimization. This happens when trying to RDP into other VM's from on-prem with AAD credentials, as well, but was hoping it would work for the AVD pool. 

Any ideas why it would work via the web client and not the desktop client?

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Juan Norton 0 Reputation points

    Any luck finding the issue?

    I have a similar case, where I can login to the AVD via web (using Azure AD) but it is blocked when tried to use the Remote Virtual Desktop to login to the VDI.


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