Install Remote Control Viewer separate from CM Console

Question

We are a new MECM admin. We are looking for a way to deploy Remote Control Viewer that does not involve also installing the full MECM console. We are expecting performance issues for the full console for our admins in other world areas, so we are encouraging them to utilize the console we published via Citrix. However, using RC in Citrix is also a major performance issue, so we want to have RC Viewer on their local systems. Also, some admins will only have RC permissions and do not need to be in a full console.

In our previous solution (Ivanti), all we had to do was copy a single EXE file to the user's desktop and they had RC abilities. I find it hard to believe that Microsoft would be so far behind their competitors by not having these two functions detached from each other.

Has anybody figured out a way to detach RC Viewer form the console for installation on a system?

Answer 1

Hi, @Jimenez, David C [CORP/US]

Thank you for posting in Microsoft Q&A forum.

The three files that must be installed is:

CmRcViewer.exe
RdpCoreSccm.dll
00000409\CmRcViewerRes.dll

CmRcViewerRes.dll must stay in the folder 00000409

Here is an article for your reference:
https://ccmexec.com/2019/05/install-cm-remote-tools-standalone-using-powershell/
(Please Note: Since the website is not hosted by Microsoft, just for your reference.)

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Answer 2

Well, you can use the standalone remote control tool by copying just 3 files instead of one that Ivanti uses? Or Am I missing something here? The following are the three files required and these files can be located in the admin console installation folder.

CmRcViewer.exe
RdpCoreSccm.dll
CmRcViewerRes.dll

Or Am I missing something here?

KR
Anoop
SCCM 2203 Upgrade Step by Step Guide

Answer 3

Thank you Anoop. That's a start. I cannot find that information published anywhere on MS site.

I copied the three files to my desktop, but RC Viewer does not start. I did see in searching for the DLL file, there are 18 copies in various folders under the i386 folder (C:\Program Files (x86)\Microsoft Endpoint Manager\AdminConsole\bin\i386). Is there a certain one I should use, or some folder structure I need to use to make it work?

Answer 4

Thanks. We have tested and been able to successfully deploy RC.