i cannot access my cognizant accout using microsoft teams

Question

Error Code: 530004
Request Id: 16fda1f4-2eab-4905-95f7-b02faee61b00
Correlation Id: bfb37397-d148-432c-93ad-930a07aad70c
Timestamp: 2022-04-22T11:22:23.171Z
App name: Microsoft Teams
App id: 1fec8e78-bce4-4aaf-ab1b-5451cc387264
IP address: xxx.xx.xx.xxx
Device identifier: Not available
Device platform: Windows 10
Device state: Unregistered

Answer 1

Hi @Bavani N ,

Considering that it's a public forum, I've edited your thread by removing the IP address involved in order to protect your personal information.

Then from the error your shared above, seems like your IT administrator has set some restrictions to prevent users from accessing personal devices which are not registered. So it's recommended to contact your IT admin to help further troubleshoot the issue.

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