How do I cancel my Azure account?

Paul Allen 1 Reputation point
2022-04-22T18:58:59.69+00:00

I had an Azure subscription enabled last year while going through Azure Bootcamp. I have never used it since, but every few months I get an automated email to my private address saying that I had exceeded the account's spending limit, and then another email saying my account was re-enabled. I would very much like to just delete/cancel the subscription, but I've been unable to put in an Azure ticket or get any assistance from IT. Could someone please advise how I can get this turned off, or give me a POC that could take care of this? Thanks very much.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Dave Patrick 426.1K Reputation points MVP
    2022-04-22T19:26:38.68+00:00

    You can follow along here,
    https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/cancel-azure-subscription

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  2. Dave Patrick 426.1K Reputation points MVP
    2022-04-22T21:49:26.847+00:00

    Then you can create a support ticket here.
    https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  3. David Broggy 5,681 Reputation points MVP
    2022-04-23T01:37:57.02+00:00

    hi @Paul Allen you won't like my answer but I spent over a month on the same problem so here's my experience.

    I frequently use demo tenants like you've described.
    As DSPatrick said, you have no choice but to open a ticket.
    Support will expect you to prove you 'own' the subscription by providing them the subscription ID and possibly other details.
    If you can prove to them you're the 'current owner', then they may assist you.
    If somehow they can't help you, don't worry about it and move on.
    If you've attached a credit card to the subscription then that will become more complicated. In my case I had to cancel my credit card and get a new one (I hope this is not your problem.)
    There are some challenges with using these demo accounts, my best advice is to:

    • always write down the details of your tenant and subscription ID
    • don't lose the password or create a backup account
    • in the cost and billing section, be sure to add your email address so you are always provided receipts for any expenses you incur.

    Does this answer your question? If so please upvote and accept my answer.

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