Any help solving a BSOD?

Question

Notebook running Win10 Proc (1903) with all latest drivers and updates, usually it happens when i'm listening music using a bluetooth headphone, it may be related, not sure, I have tested 4 bluetooth drivers with same result.

dpm File below.

https://drive.google.com/file/d/1UkWDBJewA-WQ_5IBR7wT7Cu8aGFsb1-v/view?usp=sharing

Answer 1

The notebook manufacturer will be your best resource in debugging hardware / driver failure issues.

--please don't forget to Accept as answer if the reply is helpful--

Answer 2

Check your hardware vendor's web site and verify that you are up to date on drivers/bios/firmware.

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff6fb40000000, 2, 0, fffff80410755400}

Probably caused by : iaStorAVC.sys ( iaStorAVC!Wcdl::Allocator::freeContiguous+20 )

Followup:     MachineOwner
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----- 64 bit Kernel Mini Dump Analysis

DUMP_HEADER64:
MajorVersion        0000000f
MinorVersion        00004563
KdSecondaryVersion  00000000
DirectoryTableBase  00000002`57bf4002
PfnDataBase         fffff804`10beb390
PsLoadedModuleList  fffff804`10ac35d0
PsActiveProcessHead fffff804`10ab7560
MachineImageType    00008664
NumberProcessors    00000008
BugCheckCode        0000000a
BugCheckParameter1  fffff6fb`40000000
BugCheckParameter2  00000000`00000002
BugCheckParameter3  00000000`00000000
BugCheckParameter4  fffff804`10755400
KdDebuggerDataBlock fffff804`10aa75e0
ProductType         00000001
SuiteMask           00000110
WriterStatus        00000000
MiniDumpFields      00000cff

Answer 3

Hi,

If the Bluetooth accessories cause BSOD, it could suggest you need to update your chipset drivers and BIOS.
I recommend you update the most critical ones: BIOS, Chipset, Display Driver, Network adapters.

For your reference:
https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/how-to-install-and-update-hardware-drivers-in/a97bbbd1-9973-4d66-9a5b-291300006293

Hope above information can help you.
---Please Accept as answer if the reply is helpful---