Windows 10 device is not initiating the poll sessions to the mdm server after the device is restarted

Nagaraju Chagachagere Bettegowda 21 Reputation points
2022-04-26T05:35:46.79+00:00

Windows 10 device is not initiating the poll sessions to the mdm server after the device is restarted

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,616 questions
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,127 questions
Accepted answer
  1. Limitless Technology 39,351 Reputation points
    2022-04-27T08:54:13.773+00:00

    Hi there,

    To help diagnose poll sessions to the MDM server or device management issues in Windows 10 devices managed by an MDM server, you can examine the MDM logs collected from the desktop.

    Starting with the Windows 10, version 1511, MDM logs are captured in the Event Viewer in the following location:

    Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostic-Provider

    Once you get the log you can get some insights on which is causing the issue.

    Diagnose MDM failures in Windows 10 https://learn.microsoft.com/en-us/windows/client-management/mdm/diagnose-mdm-failures-in-windows-10

    ----------------------------------------------------------------------------------------------------------------------

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