User has reached a maximum limit of sms that can be sent to him post MFA reset.

Question

Hello Team,

Please let me know if any kb article of Azure Active Directory which resolves "User has reached a maximum limit of sms that can be sent to him post MFA reset".

your quick help will be much appreciated.

Answer 1

Hi @GurudasSatardekar,

You can revoke user's MFA sessions and test if it solve the problem.

https://learn.microsoft.com/en-us/azure/active-directory/authentication/howto-mfa-userdevicesettings#manage-user-authentication-options

Answer 2

Thanks @GurudasSatardekar and @T. Kujala for leveraging Microsoft Q&A Forum. Thanks.