User has reached a maximum limit of sms that can be sent to him post MFA reset.

Gurudas 926 Reputation points
2022-04-26T08:34:57.403+00:00

Hello Team,

Please let me know if any kb article of Azure Active Directory which resolves "User has reached a maximum limit of sms that can be sent to him post MFA reset".

your quick help will be much appreciated.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. T. Kujala 8,726 Reputation points
    2022-04-26T08:49:32.04+00:00

    Hi @GurudasSatardekar,

    You can revoke user's MFA sessions and test if it solve the problem.

    https://learn.microsoft.com/en-us/azure/active-directory/authentication/howto-mfa-userdevicesettings#manage-user-authentication-options

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  1. Siva-kumar-selvaraj 15,666 Reputation points
    2022-04-27T16:25:42.163+00:00

    Thanks @GurudasSatardekar and @T. Kujala for leveraging Microsoft Q&A Forum. Thanks.

    1 person found this answer helpful.

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