Unable to open MS Teams App from Invitation Link on Mac OS

Shamit Kalra 1 Reputation point

Hi. For some reason my MS Teams App is not opening when I click on the invitation link received in my emails.

I am using Safari 15.4 on MacOS 11.6.5.

When I click on the invitation link it opens the Microsoft Page on Safari browser but it doesn't give the pop-up link which opens the Teams App and connects to the call. The "Open your Teams App" link is also not working. I have disabled pop-up blocker and everything too.

Can someone help me out??196558-screenshot-2022-04-26-at-52839-pm.png

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Mark 6 Reputation points

    Hi, it is me again: the problem is caused by the Teams App for MacOS.
    The link from the website that should direct you to the teams app, is no longer valid.
    Work around: select to launch teams from the browser instead of using the app.198243-schermafbeelding-2022-05-02-om-140833.png

    this screen is in Dutch, but select the second option, continue in browser and you are fine.

    1 person found this answer helpful.

  2. Mark 6 Reputation points

    Hi YukiSun,
    Yes, I am running 11.6.5 and the latest safari browser as well. Just to help:

    In the past, when I click on the link for the invite to teams, my browser (safari) is launched and automatically the Teams App is launched. The browser asks for confirmation to launch the app.
    Then the teams app launches and automatically connects me (I can enter my name first)

    Now, when I click the link of the invite, I get the screen I showed above, but nothing happens, Even clicking on the last option (opening Teams App) leads nowhere, nothing happens.
    As said, I can join the meeting by selecting "continue in browser"

    I do not think it is an issue with the upgrade of safari, as that was done weeks ago and the problems only started last week. So, I think it is either OS related or the start screen of Microsoft (screenshot above). On my mobile phone I even get an error when I select to open the app...

    Hope this helps !!

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