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I have tried to install intunewin package. Once it's try to install on window 10 computer it fails. The system cannot find the file specified. (0x80070002). Please help.
Thank you.
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@Johnny Sims , For the error code, based on my research, it may be related with AV. It is recommended to exclude the locations as used by IME to be monitored by an AV. we can see more details in the following link:
https://www.anoopcnair.com/intune-management-extension-deep-dive-level-300/
Note: Non-Microsoft link, just for the reference.
Hope it can help.
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Crystal, thank you for your response. I would need to exclude this on every computer we have in the company? Is there another way of doing this? I'm deploying application using intune for all PC in our network, I have create to applications and they are both are the same error. Do you have any other suggestions?
@Johnny Sims , Thanks for the reply. We can firstly exclude the locations on your AV on one device to double confirm if is is the cause for our issue. If yes, that means the AV block it. You can contact your AV support to see if there's any methods to exclude in a batch on their side, like powershell or others. If there's any powershell script can do this, you can deploy the script via Intune.
Or you can check if the app can be deployed via other type which is not blocked by your AV.
https://learn.microsoft.com/en-us/mem/intune/apps/apps-add#app-types-in-microsoft-intune
Hope it can help.
The file type that I'm using is a .intunewin file, and that is on the list not to be block. then what other reasons could it be? For a example, I have packaged adobe acrobat into the ".intunewin" file and it is one of the applications that gives the error. Thank you for your response.
@Johnny Sims , Thanks for the reply. If so, we need to look into the whole IME log to see which phase it is failed. As the log will contain sensitive information in your environment, to protect your information, I suggest to open case to troubleshoot on such issue. Here is a link with the steps to open case for the reference:
https://learn.microsoft.com/en-us/mem/get-support
Note; as a reminder, it is free.
Thanks for your understanding.