Microsoft Teams
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UPN mismatch and Teams
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sanka perera
121
Reputation points
Hi All,
We have Teams tenant setup without federation and Telephony.
i have a major concern in UPN setup in our environment.
currently UPN is set up as employeeid@publicdomain.com
SMTP= firstnamelastname@publicdomain.com
i would like to know what could be the impact if didn't change the UPN similar to SMTP
is it must to have UPN=SMTP=SIP?
For Teams meeting rooms is it must to have UPN=SMTP?
what are the other issues if we didn't change the UPN similar to SMTP
Microsoft Teams
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JimmyYang-MSFT 49,191 Reputation points Microsoft Vendor2022-04-27T10:06:16.637+00:00 For Teams meeting rooms is it must to have UPN=SMTP?
It is best practice to have the person's logon UPN match their primary SMTP address. In this blog, it give you some example of possible impaction if you do not change your UPN:
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sanka perera 121 Reputation points
2022-04-27T10:11:52.747+00:00 Thank you
I need some details more specifically to Team. I am aware of the issues which are being highlighted in the article.
My questions are
would like to know what could be the impact if didn't change the UPN similar to SMTP
is it must to have UPN=SMTP=SIP?
For Teams meeting rooms is it must to have UPN=SMTP?what are the other issues if we didn't change the UPN similar to SMTP
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JimmyYang-MSFT 49,191 Reputation points Microsoft Vendor
2022-04-29T10:32:12.527+00:00 @sanka perera
At present, we did not find too much valuable article explain it. If there is any new information, we will post it here. -
JimmyYang-MSFT 49,191 Reputation points Microsoft Vendor
2022-05-06T08:15:31.757+00:00 If you're creating resource accounts for Teams Rooms, the UPN must match the SMTP address of the resource account. You could see Microsoft Teams Rooms requirements before you deploy Teams Rooms.
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JimmyYang-MSFT 49,191 Reputation points Microsoft Vendor
2022-05-13T09:54:47.077+00:00 Is there any update on this case?
Please feel free to drop us a note if there is any update.
Have a nice day! -
sanka perera 121 Reputation points
2022-05-15T23:25:33.907+00:00 @JimmyYang-MSFT still no update. MS itself struggling to provide me an answer.
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