Forms Recognizer analyzeresults API timeout - http 200 - error code - 3018

Michael, Bibin 51 Reputation points
2022-04-27T14:38:52.493+00:00

We use azure forms recognizer with custom model. The process has been working great with max 2-3 requests failed in last 3-4 months.

But for last 1 week, daily we see atleast 10 failures while trying to get analysis results.it seems to be happening between 7 am and 8 am EST. Any help on this would be very much appreciated.

API : GET analyzeresults
version : "2.1.0"
error code from response : "3018"
error message from response : "Timeout on getting OCR result. Timeout on getting OCR result. Latest status from OCR: {\"status\":\"running\",\

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
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Azure AI services
Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
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