Forms Recognizer analyzeresults API timeout - http 200 - error code - 3018

Michael, Bibin 51 Reputation points

We use azure forms recognizer with custom model. The process has been working great with max 2-3 requests failed in last 3-4 months.

But for last 1 week, daily we see atleast 10 failures while trying to get analysis seems to be happening between 7 am and 8 am EST. Any help on this would be very much appreciated.

API : GET analyzeresults
version : "2.1.0"
error code from response : "3018"
error message from response : "Timeout on getting OCR result. Timeout on getting OCR result. Latest status from OCR: {\"status\":\"running\",\

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
1,522 questions
Azure AI services
Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
2,607 questions
{count} votes