Microsoft Teams Shared Channel

IBN 4,136 Reputation points


Please i need your help on this issue.

Users are being rubber banded back to the root folder level when trying to traverse folder structures in Microsoft Teams Shared Channels.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Yuki Sun-MSFT 29,961 Reputation points

    Hi @IBN ,

    Is it affecting all users or only some particular users have this issue?
    Does it occur to folders in all Teams channels you've checked so far?
    Is it a recently occurred issue? If yes, please check the Teams version by going to the ellipsis (...) menu next to the profile picture and selecting About > Version.

    Besides, it's suggested to have a look at the Teams web client( and see if the issue can be reproduced there as well, this helps eliminate whether it's an issue with the Teams desktop client.

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