Welcome message appears only after user input

Fang, Wenfei 6 Reputation points
2022-05-01T06:03:04.143+00:00

I created Web App Bot from QnA Maker. The welcome message appears okay in the test, but it appears only after user input on Teams. How can I make it appear at the beginning?

Azure AI Bot Service
Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
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Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
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  1. Nivedipa-MSFT 2,806 Reputation points Microsoft Vendor
    2022-05-05T06:18:38.557+00:00

    To send welcome message at the beginning you have to send proactive message.

    A proactive message is any message sent by a bot that isn't in response to a request from a user.
    This can include messages, such as:
    Welcome messages
    Notifications
    Scheduled messages

    You can refer below doc for sending proactive messages.
    https://learn.microsoft.com/en-us/microsoftteams/platform/bots/how-to/conversations/send-proactive-messages?tabs=dotnet

    Thanks,
    Nivedipa


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    1 person found this answer helpful.