Custom Print driver error troubleshooting invalid handle and module not found

Question

This is our INF File

[Version]
Signature="$Windows NT$"
LayoutFile=ntprint.inf
ClassGUID={4D36E979-E325-11CE-BFC1-08002BE10318}
Class=Printer
Provider=%PF%
DriverVer = 05/13/2022,9.30.28.734
catalogfile = INFOPRINT.cat

 ; Manufacturer Section  
 ;  
 ;This section lists all of the manufacturers   
 ; that we will display in the Dialog box  
    
      
 ;  
 ; Model sections.   
 ;   
 ; Each section here corresponds with an entry listed in the  
 ; [Manufacturer] section, above. The models will be displayed in the order  
 ; that they appear in the INF file.  
 ;  
      
 ;[TRUPRO]  
; "INFO-PRINT" = DRV_INSTALL  
      
; [TRUPRO.NTx86]  
 ;"INFO-PRINT" = DRV_INSTALL  
      
; [TRUPRO.NTamd64]  
 ;"INFO-PRINT" = DRV_INSTALL  
      
 ;[TRUPRO.NTia64]  
; "INFO-PRINT" = DRV_INSTALL  
      
  
      
 ;  
 ; Installer Sections  
 ;  
 ; These sections control file installation, and reference all files that  
 ; need to be copied. The section name will be assumed to be the driver  
 ; file, unless there is an explicit DriverFile section listed.  
 ;  
      
 [DefaultInstall.NTamd64]  
 CopyFiles=@PFIP.GPD  
 CopyFiles=@PFIP.INI  
 CopyFiles=PFPRINTPATh  
 DataFile=PFIP.GPD  
 DataSection=UNIDRV_DATA  
  
      
      
 [DefaultInstall.NTx86]  
 CopyFiles=@PFIP.GPD  
 CopyFiles=@PFIP.INI  
 CopyFiles=PFPRINTPATh  
 DataFile=PFIP.GPD  
 DataSection=UNIDRV_DATA  
   
      
      
 ; Copy Sections  
 ;  
 ; Lists of files that are actually copied. These sections are referenced  
 ; from the installer sections, above. Only create a section if it contains  
 ; two or more files (if we only copy a single file, identify it in the  
 ; installer section, using the @filename notation) or if it's a color  
 ; profile (since the DestinationDirs can only handle sections, and not  
 ; individual files).  
 ;  
      
 [PFPRINTPATh]  
 PFPRINT.DLL  
      
      
 ;  
 ; Data Sections  
 ;  
      
 ; These sections contain data that is shared between devices.  
 ;  
      
      
      
 ;  
 ;  Location of source files not in Layout.inf.  
 ;  
      
 [SourceDisksNames]  
1 = "%CWIN%"  
  
   
[SourceDisksFiles.x86]  
PFPRINT.dll    = 1,,x86  
  
[SourceDisksFiles.amd64]  
PFPRINT.dll    = 1,,x64  
      
  
   
      
 [SourceDisksFiles]  
 PFIP.INI = 1  
 pfip.GPD = 1  
      
 ;  
 ; Call SetupSetDirectoryId with 66000 to set the target directory at runtime  
 ; (depending on which environment drivers are getting installed)  
 ;  
      
 [DestinationDirs]  
 DefaultDestDir=66000  
      
 ;  
 ; Localizable Strings  
 ;  
 [Strings]  
 PF = "TRUPRO"  
 CWIN = "C:\SOurce\PFPrintPackage\"  

Generate catalogfile and sign the driver

c:\Program Files (x86)\Windows Kits\10\bin\x86>Inf2Cat.exe /driver:"C:\source\myinfo" /os:8_X64,8_X86,  
Server8_X64,Server2008R2_X64,7_X64,7_X86,Server2008_X64,Server2008_X86,Vista_X64,Vista_X86,Server2003_X64,  
Server2003_X86,XP_X64,XP_X86,2000,10_X86,10_X64,Server10_X64,Server2016_X64  
..............................  
Signability test complete.  
  
Errors:  
None  
  
Warnings:  
22.9.3: Missing hardware ID (cannot have just compatible ID) in line my-info-p=drv_install in section [pf]   
of myinfo\myinfop.inf  
22.9.3: Missing hardware ID (cannot have just compatible ID) in line my-info-p=drv_install in section [pf.ntx86]   
of myinfo\myinfop.inf  
22.9.3: Missing hardware ID (cannot have just compatible ID) in line my-info-p=drv_install in section [pf.ntamd64]  
 of myinfo\myinfop.inf  
  
Catalog generation complete.  
C:\source\myinfo\myinforp.cat  
  
c:\Program Files (x86)\Windows Kits\10\bin\x86>cd "c:\Program Files (x86)\Windows Kits\10\bin\10.0.22000.0\x64"  
  
c:\Program Files (x86)\Windows Kits\10\bin\10.0.22000.0\x64>signtool.exe sign /f C:\Users\charlie\Desktop\Version\Sign.pfx  
 /p sonatina3!! /fd SHA1 C:\source\myinfo\myinforp.cat  
Done Adding Additional Store  
Successfully signed: C:\source\myinfo\myinforp.cat  
  
c:\Program Files (x86)\Windows Kits\10\bin\10.0.22000.0\x64>  
c:\Program Files (x86)\Windows Kits\10\bin\10.0.22000.0\x64>  

Now when I install the driver..this is the error I am getting. Can someone please help me?

windows server 2012

windows server 2016

Answer 1

Hello @Smitha Challa ,

Thanks for your query.

This print error may be permission related. What about log on with another administrator with full privileges? Please also check if it's a driver or device issue.

Reference:
https://social.technet.microsoft.com/Forums/en-US/3dcd3023-e7df-4d2a-8150-86b637d0929b/test-page-failed-to-print-would-you-like-to?forum=winserverprint

Best regards,
Leila

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