SharePoint Server 2016 Mobile App

Question

SharePoint Server 2016 Mobile App

Aamir Yaseen 1

Hello All,

I have a business requirement to allow SharePoint 2016 Site reachable from iOS/Android SharePoint Mobile Application.
I have setup a new Web App and extended and published it over the internet, I can open the Web Page just fine from any device including browsers in the mobile phone.
However, when I attempt to connect to the service via the Mobile App, I am able to authenticate using NTLM authentication, however all I see is a blank loading page.

Is there any recommended way to implement SharePoint Web App so it is useable from the mobile app? Also I have read that the application only supports NTLM and FBA authentication, have any of you tried to implement FBA with multifactor authentication and used it with the app?

Will be grateful for any response, thank you.

Emily Du-MSFT 51,986 Reputation points Microsoft External Staff

2022-05-03T09:57:02.393+00:00

@Aamir Yaseen

I want to confirm some information for further troubleshooting.

When it shows a blank loading page, which services do you want to connect to via the SharePoint Mobile App?

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Aamir Yaseen 1 Reputation point

2022-05-04T07:25:25.2+00:00

Just a plain team site collection, at the moment trying it out with basic NTLM auth
Emily Du-MSFT 51,986 Reputation points Microsoft External Staff

2022-06-06T07:53:11.13+00:00

@Aamir Yaseen

I suggest you open a ticket with Microsoft for further help.