Room Finder not popping up the Room list in Outlook when click on under the Building; however, if we type it manually it shows up.

Shamyog 1 Reputation point
2022-05-03T14:35:49.333+00:00

Hello,

We created three Room lists for the room finder and added all the conference rooms based on their location; however, when we click on the drop-down arrow under the Building in Room finder, the Rooms are not listed; but if we type the Room list manually, it pops up. Is there a way that we can make all three Room lists populate automatically when the user clicks on the drop-down arrow under the building?

198495-image.png

Would any help be much appreciated?

Thank you.

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  1. Kael Yao-MSFT 37,676 Reputation points Microsoft Vendor
    2022-05-04T06:25:01.53+00:00

    Hi @Shamyog

    From the screenshot it seems you are using OWA (Outlook on the web).

    Based on my test, the Recent buildings is a feature based on the past selections of the current mailbox.
    Which means, if the account hasn't booked the a room via the roomlist before, the roomlist would not appear automatically in the Recent buildings.

    And according to this link: How to configure the new Room Finder in Outlook
    currently it is not be possible to see all the roomlists.
    198658-10.png

    As a workaround, have you tried setting the city value for the rooms in the roomlist?
    Once you set the city value for the rooms, you should be able to see the roomlists via cities under All cities.
    Please note that it may take sometime (up to 24 hours) for the changes to take effect.


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