SSMS can't install, repair or uninstall: could not access network location

Anonymous
2020-09-01T18:00:36.203+00:00

Went to upgrade SSMS today and it failed. Now I can't launch the program, can't repair or uninstall either. I'm installing this local on my machine (Windows 10). I'm not running from a network location. I've looked into the registry settings and things seem OK there.

Here's the log message
[4ED4:03D0][2020-09-01T12:43:56]e000: BootstrapperEngineDataModel.OnError: Burn engine encountered error. PackageId: SsmsPostInstall_x64, ErrorType: WindowsInstaller, ErrorCode: 1606, Data: 1606,*:, ErrorMessage: Could not access network location *:., UIHint: 5
[4ED4:03D0][2020-09-01T12:43:56]i000: MainViewModel.AddFailedCondition: Error: SSMS Post Install Tasks: Could not access network location *:.
[4ED4:03D0][2020-09-01T12:43:56]e000: MainViewModel.OnPackageError: setup failed for packageId: SsmsPostInstall_x64, package: SSMS Post Install Tasks, errorCode: 1606, errorMessage: Could not access network location :.
[4ED4:03D0][2020-09-01T12:43:56]e000: BootstrapperEngineDataModel.OnError: Burn engine encountered error. PackageId: SsmsPostInstall_x64, ErrorType: WindowsInstaller, ErrorCode: 1606, Data: 1606,
:, ErrorMessage: Could not access network location *:., UIHint: 0
[4ED4:03D0][2020-09-01T12:43:56]i000: MainViewModel.AddFailedCondition: Error: SSMS Post Install Tasks: Could not access network location *:.
[4ED4:03D0][2020-09-01T12:43:56]e000: MainViewModel.OnPackageError: setup failed for packageId: SsmsPostInstall_x64, package: SSMS Post Install Tasks, errorCode: 1606, errorMessage: Could not access network location *:.

SQL Server | Other
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3 answers

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  1. RichyRags 6 Reputation points
    2020-10-16T14:38:36.49+00:00
    1 person found this answer helpful.

  2. m 4,276 Reputation points
    2020-09-02T06:12:19.67+00:00

    Hi @Anonymous ,

    Do you try to turn off your windows and then restart it and then uninstall SSMS again?
    Do you try to fix it by troubleshooter?
    Click the Fix it link. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard. Please reference: how-to-use-microsoft-easy-fix-solutions

    The following is a link to an example of a user experiencing a similar issue with different software that was resolved:
    error-1606-could-not-access-network-location-autodesk-autocad

    And the reply from this case may be helpful: need-expert-cannot-install-management-studio

    If the reply is helped,please do "Accept Answer".
    BR,
    Mia


  3. m 4,276 Reputation points
    2020-09-03T01:29:25.16+00:00

    Hi @Anonymous ,

    Do you solve the issue?
    Is the reply helpful?

    If the reply is helped,please do "Accept Answer".
    BR,
    Mia

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