Can´t delete tenant

Dominik Päbst 1 Reputation point

Good afternoon!

I have an old tenant and want to delete it.

The deletion points to problems with:

Licence-based subscription
Microsoft Azure subscription

I have worked through the troubleshooting guides but the business portal ( Isn´t accessible and there are no Enterprise Apps left.
The Tenant doesn´t have any users, groups or features left.

I´m thankful for any hint.

Thanks in advance and kind regards

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. JamesTran-MSFT 36,531 Reputation points Microsoft Employee

    Thank you for your post!

    When it comes to deleting your tenant with the requirement of License-based subscriptions or Azure Subscriptions remaining, can you make sure you don't have any subscriptions within your Azure Portal or Microsoft 365 portal?

    Microsoft 365 -
    Azure Portal -


    If you don't have any active subscriptions and are still having issues deleting your tenant, I'd recommend creating a support request for this issue since our support team can look further into your issue


    If you have any other questions, please let me know.
    Thank you for your time and patience throughout this issue.


    Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

  2. Dominik Päbst 1 Reputation point


    Hi, I´ve succesfully created a Support Request, but hadn´t the "Problem Type" and "Problem subtype" possibilities shown at your screenshot.

    I´ll keep you updated.

    Kind Regards