Difficulty enabling shared disk

Question

Difficulty enabling shared disk

eddie.williams 21

When I enabled the shared disk during "Create and attach New Disk" I find that though I can select the shared disk and set the number of shares when the disk is create it is not shared (I am pretty sure I have seen this work correctly but now doubt myself). If I then unattach the disk from the VM and go to the resource group, disk, configuration it shows the disk not shared. If I select Yes I see the max shares prompt flash and then No is set. If I try this multiple times eventually the Yes will stay set and I can set the max shares to what I want and save (well, sometimes the save it not highlighted either and I have to try again). I see this on both google chrome and Microsoft Edge.

SaiKishor-MSFT 17,336 Reputation points

2022-05-08T05:34:26.627+00:00

@eddie.williams Thank you for reaching out to Microsoft Q&A. I understand that you are having issues with enabling shared disk during "Create and attach New disk".

Would you be able to share the exact steps that you are following to enable shared disk during this process? If possible share some snapshots? Thanks!
eddie.williams 21 Reputation points

2022-05-09T13:11:48.47+00:00
select "Create and attach new disk"

After disk added to VM it is not shared even though it was setup as shared.

unattach and try to set to shared

When I select "Yes" for Shared-disk the "Max Shares" is shown for a second and disappears. If I keep trying eventually it will not disappear.
SaiKishor-MSFT 17,336 Reputation points

2022-05-09T16:04:50.837+00:00

Thanks for sharing. I followed the steps and see the similar issue. I will reach out to the internal team regarding this and get back to you once I have more information. Thank you!

2 answers

Your answer

SaiKishor-MSFT 17,336 Reputation points

2022-05-08T05:34:26.627+00:00

@eddie.williams Thank you for reaching out to Microsoft Q&A. I understand that you are having issues with enabling shared disk during "Create and attach New disk".

Would you be able to share the exact steps that you are following to enable shared disk during this process? If possible share some snapshots? Thanks!
eddie.williams 21 Reputation points

2022-05-09T13:11:48.47+00:00

select "Create and attach new disk"

After disk added to VM it is not shared even though it was setup as shared.

unattach and try to set to shared

When I select "Yes" for Shared-disk the "Max Shares" is shown for a second and disappears. If I keep trying eventually it will not disappear.
SaiKishor-MSFT 17,336 Reputation points

2022-05-09T16:04:50.837+00:00

Thanks for sharing. I followed the steps and see the similar issue. I will reach out to the internal team regarding this and get back to you once I have more information. Thank you!

Answer 1

SaiKishor-MSFT 17,336

@eddie.williams Thank you for your patience while I was looking into this issue.

This has been identified as a known issue for which a fix has already been deployed and the issue has been fixed at the moment. Can you please check and let us know if everything is working as expected for you? Thank you!

Please let us know if you have any further questions and we will be glad to assist you further. Thank you!

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eddie.williams 21 Reputation points

2022-05-12T19:48:29.753+00:00

I followed the same set of steps I reported earlier with the same result. Even though I select edit to select Yes to make the disk shared and set the max shares to 3, after I save the disk is created but not set as shared. If I then unattach the disk and try to set Yes to make the disk shared I get the prompt for the Max Shares to frequently just flash and then the selection is set back to No.

In previous tests if I keep trying I will eventually get the Max Shares prompt to stay so I can set it.
SaiKishor-MSFT 17,336 Reputation points

2022-05-12T20:23:15.853+00:00

@eddie.williams Thanks for the update. Lets give it sometime for the fix to be incorporated into the system. I will keep checking as well until tomorrow and see if anything changes and I will reach out to the internal team after that.
eddie.williams 21 Reputation points

2022-05-12T20:28:57.297+00:00

ok, I will be out tomorrow but can check on Monday.
SaiKishor-MSFT 17,336 Reputation points

2022-05-13T20:45:53.81+00:00

Sure, thanks Eddie. Please do update me once you check the same on Monday.

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Answer 2

eddie.williams 21

I still see the same behavior on both using both Google Chrome and Microsoft Edge web browsers.

SaiKishor-MSFT 17,336 Reputation points

2022-05-17T05:29:37.953+00:00

@eddie.williams Apologize they fixed a part of the issue where once you enter the number of shares for the disk when detached, it saves it the very First time. However, I have indicated that when you attach it via the VM pane, it does not show that the shares are available unless you detach it and add it. I will update you with more information once I have the same. Thank you!

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Difficulty enabling shared disk

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