@ebazure Welcome to Microsoft Q&A Forum, Thank you for posting you query here!
When exactly are you getting this error message? May I know what kind of Azure Subscription are you using(Trail, Student or Pay-As-go)?
Refer to this article, How to Reactivate a disabled Azure subscription
I would recommended, you to please contact Billing and Subscription team would be the best to provide more insight and guidance on this scenario: Free billing and subscription management support has been provided.
Azure support ticket: https://azure.microsoft.com/en-us/support/create-ticket/
Troubleshoot issues when you sign up for a new account in the Azure portal
Please let us know if you have any further queries. I’m happy to assist you further.
----------
Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.