Windows Desktop client can't connect to azure virtual desktop with 1.2.3004 and 1.2.3128

Vardhan Joshi 51 Reputation points
2022-05-06T15:39:18.817+00:00

I have azure VM and Workspace, and only one user-facing this issue to connect VM after WVD client update it works fine with 1.2.2927 (old) version.

Event Log:

Faulting application name: msrdc.exe, version: 1.2.3128.0, time stamp: 0x62634ce9

Faulting module name: ntdll.dll, version: 10.0.19041.1682, time stamp: 0x7b5414ec

Exception code: 0xc0000409

Fault offset: 0x00000000000a1221

Faulting process id: 0x4aac

Faulting application start time: 0x01d8615557275792

Faulting application path: C:\Users\User\AppData\Local\Apps\Remote Desktop\msrdc.exe

Faulting module path: C:\windows\SYSTEM32\ntdll.dll

Report Id: ea1bf897-db2d-4bfd-9561-540f6eea5409

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,449 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,391 questions
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2 answers

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  1. Vardhan Joshi 51 Reputation points
    2022-06-30T18:36:16.033+00:00

    TSPrint from Right Network causing this issue. Uninstalled it.

    2 people found this answer helpful.
    0 comments No comments

  2. deherman-MSFT 35,556 Reputation points Microsoft Employee
    2022-05-06T16:59:05.943+00:00

    @Vardhan Joshi Sorry to hear you are experiencing issues. I am reaching out privately so we can work with you directly.