Message tracking for DDL

Question

One user sent emails to a DDL (6000 users), some of whom reported not receiving emails. So I tried to track the message using the following commands.

Can you help us determine if we can receive message tracking details of emails sent to a DDL? and the cmlt below is correct?

Get-ExchangeServer * | Get-MessageTrackingLog -ResultSize unlimited -Sender "Sender" -EventId "Deliver" -MessageSubject "Subject" | Select-Object Source, eventid,sender,timestamp,@{Name="Recipients";Expression={$.recipients}},@{Name="RecipientStatus";Expression={$.recipientstatus}},messagesubject| Export-Csv ""

Answer 1

Hi @Austin Sundar

Can you get the message tracking events with the following cmdlet?

Get-TransportServer | Get-MessageTrackingLog -sender <sender email address> -recipients <users who didn't receive the email> -messagesubject <message subject>  

If you can see a delivery event, it means the message is delivered to the user mailbox.
If the user cannot find it in inbox, better have a check whether there is some Outlook inbox rules.

If there is no delivery event, please post a screenshot of the events.
(Don't forget to hide your personal information)

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.