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hello
i start a new job and they are using roaming profile and few user like me if i pin some app in the task bar set some parameter in outlook (signature, etc..) if i reboot its lost.
what could it be
i dont have all access for now so i cannot verify my self some at the AD let say
what could it be ?
Thanks
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Try check the event viewer and see if there is any event or log files there?
Is there any error message after reboot?
hello no error message
in the event we should see some thing in the system section ?
i see this
A fatal error occurred while creating a TLS client credential. The internal error state is 10013.
Thanks
Have you set any other policies for clients?
If yes, are they being applied?
You may test it with gpresult command.
Are you using SSD or HDD hard disk?
ssd
i will check gpresult but i have no access for now to the ad cause i start last week :-)
Have a look at the following website:
https://learn.microsoft.com/en-us/windows-server/storage/folder-redirection/troubleshoot-user-profiles-events
It shows steps to troubleshoot the profile.
Ok
i see some info but not much
i will see
on may 5 i get this :
Your roaming profile is not synchronized correctly with the server. Windows will load your previously-saved local profile instead. See the previous events for details.
nothing after but if i reboot my shortcut on task bar and some setting are lost like in outlook
very strange
regards
i check and there is few users that get this
they say its like that since they restore there PC from an image
hello
i enable this section: Enable and view analytic and debug logs
and i reboot i see al of file not copied because the file time stamp is older something like that for alot of software
like outlook etc...
AppData\Roaming\Microsoft\Outlook\Outlook.xml
regards
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If you want a fully functional domain controller make sure you have set a trustworthy time server as accurate as possible. group policies don't work as intended (or at all) when server and client clock are not synced.
Just a few ideas
since im on probation (its a new job)
i have no access to anything
but i stop rebooting cause it screw up all the time
You don't have to report every single step in multiple posts.
You may try all troubleshooting steps and post one comment and explain what you did and what was the result and this way it would be easier to help you with the issue.
Please follow troubleshooting steps and then share us about the result.
Hello its not all computer and its seems only 2 or 3 peoples complain + me
what do you mean by : Does affected user have needed permissions to the profile folder on the server?
yes there is GPO applied
no i did not
i will create a test user just to see
Regards