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Hello everyone,
During a demo session of a Power BI dashboard we have recently created, the dashboard crashed.
The dashboard uses an Analysis Services model and is embedded in SharePoint.
We are currently using a S2 version of Analysis Services.
Approximately 100 users attended the sessions, and I guess, tried to connect to the dashboards in the same time.
When I look at the Analysis Services Metrics, I have a Current User Sessions that goes up to 2K current user sessions in average.
I wonder how it is possible because we "only have 100 people" attending the call?
Is it the reason why the dashboard crashed during the presentation?
What can be the cause of the crashing of AS?
We used to share an older version of the same dashboard to the same people and it never crashed.
Thanks you in advance for your answer and for your help,
An Azure service that provides an enterprise-grade analytics engine.
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Hello @Florian FERRARIS and welcome to Microsoft Q&A. I'm sorry you had such an experience. Crashing during a meeting must have been mortifying. Meeting audio/visuals are hard enough.
To get you a definitive answer and deeper investigation than I can provide here in a public forum, I would like to redirect you to support. If you do not have a support plan, I can grant you a 1-time free support voucher. Please let me know either way, and I will privately provide further directions.
Off the cuff, sounds like user sessions were not being properly terminated.
Thank you for your patience,
Martin
Hello @MartinJaffer-MSFT ,
Thank you for your answer.
Let me please contact the IT team of my company to ask if we have a support plan in our AS subscription.
If not, I will get back to you to ask for the 1 time free support voucher.
Otherwise, I will explain the reason why AS crashed in this post so everyone can be aware of the issue and the explanation.
Thanks again.
Hello @MartinJaffer-MSFT ,
Currently, we don't have any support plan.
As you proposed, could you please grant me a 1-time voucher support plan.
Thank you,
Best