@Márcio Venicio
Thanks for your posting on Q&A.
Since the case is related with Windows Server, so I added the new topic.
I'm sorry that the Q&A forum is only support in English right now. So it will be better if please try to call Microsoft Global Support for help. Here is the related link for your reference:
https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
As far as I know, we could follow this link to reset Windows Update components. It will be helpful in most cases.
Hope the above will be helpful.
Best regards,
Rita
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