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Windows Update download

Boopathi S 3,951 Reputation points
2020-09-02T15:56:52.377+00:00

Hi,

Windows 10 and Office 365 patches are not downloading in Software Center. Please help how to check why the download is not happening.
Users are connected laptop in VPN. Cloud DP is configured and laptops will contact cloud DP as well.
22188-capture.jpg

Microsoft Security | Intune | Configuration Manager | Updates
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  1. Amandayou-MSFT 11,166 Reputation points
    2020-09-03T06:42:43.957+00:00

    We could check if the content is downloaded to the client by DatatransferService.log. ![22316-datatransfer-downloader.png][1]![22355-931.png][2] [1]: /api/attachments/22316-datatransfer-downloader.png?platform=QnA [2]: /api/attachments/22355-931.png?platform=QnA ************************************************************************* If the response is helpful, please click "Accept Answer" and upvote it.

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  2. Harjit Dhaliwal - MVP 166 Reputation points MVP
    2020-09-03T00:42:41.263+00:00

    Can you be more specific? Are the updates not showing up in Software Center? Or are they showing up in Software Center but not downloading?

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  3. NickH 3,526 Reputation points Volunteer Moderator
    2020-09-02T21:33:24.943+00:00

    What is in the CAS.log on the client when it tries to download?

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