Azure DevOps build pipeline won't run, it just sits in the queue

Question

We are (and have been) using the free tier of the "Microsoft-hosted" private plan to build our pipelines for years, and it has served us well. Last Friday, it stopped working for us. I'm typically the only one who would change any configurations in DevOps, but it's not unheard of for one of the other devs to tinker. Either way, I am not aware of any of us changing anything.

I followed the troubleshooting steps already:

• We have only used 264/1800 minutes so far
• There are 0/1 currently running jobs

When we run a job, it just sits in the queue and never runs. The logs show the following:

Pool: Azure Pipelines
Image: windows-2019
Queued: Just now [manage parallel jobs]

This agent request is not running yet. Current position in queue: 1. Current parallelism: 0. Max Parallelism for parallelism type 'Microsoft-Hosted Private': 1

I'm not sure what else to check. Has anybody had this problem?

(Note: When submitting this question, it was requiring a tag, but I couldn't find a tag that matched anything I was looking for, so I chose the closest, which isn't close enough, if you ask me)

Answer 1

Hi, @Jason T

Currently, Azure DevOps is not supported on Microsoft Q&A.

The Azure DevOps team and community are active and answering questions on https://developercommunity.visualstudio.com/spaces/21/index.html Please post your question there and experts will guide you.

You can also ask for help : https://stackoverflow.com/questions/tagged/azure-devops.
https://developercommunity.visualstudio.com/search?space=21