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Kindly go through the following reference:
File Explorer keeps crashing, freezing or has stopped working in Windows 11/10
Windows Explorer freezes/Not responding while selecting Folders Windows 11
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 31%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
Vishnu
16
Reputation points
While selecting any folder to perform any action on the folder the Windows explorer freezes and some time does not respond and takes time to show up the menu.
any help to resolve the issue would be appreciated.
OS: Windows 11 21H2 Build 22000.657
Windows for business | Windows Client for IT Pros | User experience | Other
4 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta 24,871 Reputation points MVP2022-05-14T13:32:36.477+00:00 -
Vishnu 16 Reputation points
2022-05-16T08:39:47.58+00:00 Tried the steps in the link, still does not work :(
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S.Sengupta 24,871 Reputation points MVP
2022-05-16T11:08:05.25+00:00 Do you experience the same in Safe boot or Clean Boot state?
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Vishnu 16 Reputation points
2022-05-16T11:09:53.217+00:00 Safe mode also same, only when we right click on the file folder take 60sec + to respond
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S.Sengupta 24,871 Reputation points MVP
2022-05-16T11:19:41.907+00:00 If nothing can fix the issue:
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Limitless Technology 39,931 Reputation points2022-05-17T15:27:45.663+00:00 Hello
Thank you for your question and reaching out.
I can understand you are having some issues related to Windows Explorer Freezes.It can be happened for several reasons like Drivers, third-party services.
- Please try to boot Windows in safe mode and disable all Non-Microsoft services and then boot into Normal Mode.
- Disable any Antivirus program or Windows firewall you may have for temporary purpose.
- Please try to see the sub-processes or thread which causes freeze using Process explorer.
https://learn.microsoft.com/en-us/sysinternals/downloads/process-explorer - scan Disk using below command to verify there are no Bad sectors and Hard disk is in good state.
chkdsk C:\ /f /r
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