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cwisemanEH-1800 avatar image
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cwisemanEH-1800 asked LimitlessTechnology-2700 answered

Windows Server 2019 Cumulative Updates/DISM Failing

201905-dism-log.txt

Hello,

Been circling back to this issue for a while now and would like to get to the bottom of it.

It started with Monthly Cumulative Updates Failing with Error 0x800F0982


After some troubleshooting I think I've actually made the issue worse and now the update is failing with Error 0x800f080d

dism /online /cleanup-image /restorehealth is also now failing with the same error, which leads me to believe I've made things worse.


PS C:\Windows\system32> dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool Version: 10.0.17763.1697

Image Version: 10.0.17763.2628

[==========================100.0%==========================]

Error: 0x800f080d

DISM failed.

No operation was performed.

For more information, review the log file.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log PS C:\Windows\system32>

Not sure where to go from here, any help would be greatly appreciated.


windows-server
dism-log.txt (31.1 KiB)
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TKujala avatar image
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TKujala answered cwisemanEH-1800 commented

Hi @cwisemanEH-1800,

You could download and install a missing update manually by using the Microsoft Update Catalog.

https://www.catalog.update.microsoft.com/Home.aspx

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I tried manually installing the updates. They still fail.

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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hello

Thank you for your question and reaching out. I can understand you are having issues related to DISM error 0x800F0982.


I would recommend you to generate the WindowsUpdate.Log with the cmdlet Get-WindowsUpdateLog. This log can help you understand what is the issue behind the final error result.
Reference: https://docs.microsoft.com/en-us/powershell/module/windowsupdate/get-windowsupdatelog?view=windowsserver2022-ps

On the other hand as troubleshooting, I would recommend:
- Reset Windows Update components: https://answers.microsoft.com/en-us/windows/forum/all/how-toreset-windows-update-components-in-windows/14b86efd-1420-***5b1e8a3
- Run an image repair (recommended to run using a downloaded image, mounted) https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/repair-a-windows-image?view=windows-11
- Cleanup the WinSxS folder: https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/clean-up-the-winsxs-folder?view=windows-11
- Run a clean boot: https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd



--If the reply is helpful, please Upvote and Accept as answer--

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