question

BjmaxMcAleese-1105 avatar image
0 Votes"
BjmaxMcAleese-1105 asked LimitlessTechnology-2700 answered

My computer is a lemon! please help!!!

After BIOS update and updating drivers i still keep getting stupid WHEA erros
im going to junk this brand new computer
No help with hp or anywhere!

OS: Windows 11


Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 14/05/2022 2:24:11 PM
Event ID: 17
Task Category: None
Level: Warning
Keywords:
User: LOCAL SERVICE
Computer: bjmax
Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1C:0x7
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_43BF&SUBSYS_8860103C&REV_11
Secondary Device Name:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;
<System>
<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
<EventID>17</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2022-05-14T04:24:11.6749434Z" />
<EventRecordID>1001050</EventRecordID>
<Correlation ActivityID="{98ef00b5-a8c4-41ab-9377-6898805982d9}" />
<Execution ProcessID="4452" ThreadID="10436" />
<Channel>System</Channel>
<Computer>bjmax</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ErrorSource">4</Data>
<Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
<Data Name="FRUText">
</Data>
<Data Name="ValidBits">0xdf</Data>
<Data Name="PortType">4</Data>
<Data Name="Version">0x101</Data>
<Data Name="Command">0x4010</Data>
<Data Name="Status">0x507</Data>
<Data Name="Bus">0x0</Data>
<Data Name="Device">0x1c</Data>
<Data Name="Function">0x7</Data>
<Data Name="Segment">0x0</Data>
<Data Name="SecondaryBus">0x0</Data>
<Data Name="SecondaryDevice">0x0</Data>
<Data Name="SecondaryFunction">0x0</Data>
<Data Name="VendorID">0x8086</Data>
<Data Name="DeviceID">0x43bf</Data>
<Data Name="ClassCode">0x30400</Data>
<Data Name="DeviceSerialNumber">0x0</Data>
<Data Name="BridgeControl">0x0</Data>
<Data Name="BridgeStatus">0x0</Data>
<Data Name="UncorrectableErrorStatus">0x100000</Data>
<Data Name="CorrectableErrorStatus">0x0</Data>
<Data Name="HeaderLog">00000034100000020000000003900390</Data>
<Data Name="PrimaryDeviceName">PCI\VEN_8086&amp;DEV_43BF&amp;SUBSYS_8860103C&amp;REV_11</Data>
<Data Name="SecondaryDeviceName">
</Data>
</EventData>
</Event>

windows-11
· 1
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SSengupta-4080 avatar image
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SSengupta-4080 answered

Reinstall Windows to exclude system related reason.
If Event ID 17 WHEA-Logger Hardware Error still occur after reinstall system, you need to contact manufacturer support for hardware maintenance.

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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hi BjmaxMcAleese-1105,

This very much looks like hardware issues. You should perform a fresh installation of all drivers and then possibly windows.

Once you have done this, you should know if it’s a hardware or software problem.




--If the reply is helpful, please Upvote and Accept as answer--

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