How to disable Windows Hello in an RDP app

Raoul 36 Reputation points
2022-05-14T10:44:41.223+00:00

hello community,

I noticed by configuring Widows hello instead of a password on a laptop you can't get a password prompt at a Remote Desktop login screen when you start an RDP connection.
Is there a way to bypass this because the PIN authentication or biometric authentication won't work on the domain network? Users find this very annoying and would like to get the correct login screen (sign in with username and password). I have already set up my gatewaycredentialssource: i : 0 and still I can't get the correct password logon screen.

Is there anyone with a solution?

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
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Windows Network
Windows Network
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. Wouter Victor 21 Reputation points
    2022-11-15T10:33:42.55+00:00

    Bummer

    I copy rdp icons through intune. Best I found for a "quick fix".
    put microsoftaccount\ as a username followed by username@keyman .com, domain\username works aswell. if you miss it reverts back to pin and stuff.
    different regkeys and local gpo did not accomplish much

    260516-image.png

    3 people found this answer helpful.

  2. Limitless Technology 39,811 Reputation points
    2022-05-19T07:16:30.987+00:00

    Hi Raoul-5906,

    Your Windows Hello Pin configuration support with your RDP connection can be enabled or disabled by your work domain network or organization, if others are able to use it but only you're not able to use it correctly, Please reconfigure/setup your RDP.

    As you're unable to get correct password logon screen, setting up again will fix it directly. Try maximizing the RDP login screen sometimes RDP Screen ratio also differ from screen to screen and login screen layout may not look convenient.

    Also, Windows 10 made some changes to the way the biometric authentication, including fingerprint, works in order to improve security. Because of this, RDP with fingerprint login is not currently supported in Windows 10. So we can’t RDP with PIN.


    --If the reply is helpful, please Upvote and Accept as answer--


  3. Wouter Victor 21 Reputation points
    2022-11-15T09:20:14.487+00:00

    Hi Raoul, where you able to find a solution?

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  4. Raoul 36 Reputation points
    2022-11-15T10:24:01.707+00:00

    Hi Wouter,

    I wasn't able to find a solution.

    I deployed this RDP setting in Intune, so the settings I am trying to adjust are for an RDP connection within the Intune manager.
    As shown in the screenshot my settings are correct, but still the logon screen prompt with "Windows Hello"260514-schermafbeelding-2022-11-15-112223.png

    0 comments No comments

  5. Dmytro Reznikov 0 Reputation points
    2023-02-06T14:55:31.28+00:00

    Working solution:

    Save RDP settings to the file, then open .rdp file with text editor and add next line:

    EnableCredSspSupport:i:0

    Start RDP session using this file.


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