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SeicheRobert-9619 avatar image
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SeicheRobert-9619 asked Sean-Liming commented

Problems installing KB5013941 on Win10 LTSC 2019 (1809) x86

Hi,

I have been trying different things for 2 days to get KB5013941 to install on Win10 LTSC 2019 (1809) x86, without success. It gets to 95-98% complete and then rolls-back and uninstalls.

The CBS log has the following error information:

2022-05-12 12:56:02, Info CSI 00000247 Creating NT transaction (seq 3)

2022-05-12 12:56:02, Info CSI 00000248 Created NT transaction (seq 3) result 0x00000000, handle @0x46c

2022-05-12 12:56:02, Info CSI 00000249@2022/5/12:12:56:02.963 Beginning NT transaction commit...

2022-05-12 12:56:02, Info CSI 0000024a@2022/5/12:12:56:02.979 CSI perf trace:

CSIPERF:TXCOMMIT;8267

2022-05-12 12:56:02, Info CSI 0000024b@2022/5/12:12:56:02.979 CSI Advanced installer perf trace:

CSIPERF:AIDONE;{f1aab1ba-6ee0-4d94-baeb-c9fd61f365cf};Microsoft-Windows-SecHealthUI.AppxSetup, version 10.0.17763.2867, arch x86, nonSxS, pkt {l:8 b:31bf3856ad364e35};2492082us

2022-05-12 12:56:02, Info CSI 0000024c End executing advanced installer (sequence 127)

 Completion status: HRESULT_FROM_WIN32(ERROR_ADVANCED_INSTALLER_FAILED)  


2022-05-12 12:56:02, Info CSI 0000024d Begin executing advanced installer phase 40 index 89 (sequence 130)

 Old component: [l:178 ml:179]'Microsoft-Windows-BootEnvironment-Core-BootManager-PCAT, Culture=neutral, Version=10.0.17763.2803, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=x86, versionScope=NonSxS' 

 New component: [l:178 ml:179]'Microsoft-Windows-BootEnvironment-Core-BootManager-PCAT, Culture=neutral, Version=10.0.17763.2928, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=x86, versionScope=NonSxS' 

 Install mode: install 

 Smart installer: false 

 Installer ID: {084acfba-714f-4d8a-a69a-fe4e9c8ce62d} 

 Installer name: 'FveUpdate installer' 

I have tried the following so far:

sfc /scannow => did report an error and correct it, but update still won't install (neither directly after sfc run, nor after rebooting after sfc run)

NOTE: this is used in an embedded product, so any "fixes" need to be something I can script.

Any help would be appreciated!

windows-iot-10corewindows-embedded
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Have you installed other updates in the past? Can you connect the system to the internet and run Windows Update?

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I am able to install everything up to and including the April 2022 cumulative updates. But the May updates don't want to install (yet).
As this is an embedded product, connection to the internet is not guaranteed (it's actually discouraged on fielded products).
Someone suggested checking the "App Readiness" service, which I will try on Tuesday (I'm working from home today, and the equipment is in my office).

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SeicheRobert-9619 avatar image
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SeicheRobert-9619 answered Sean-Liming commented

SUCCESS!!!! Enabling and automatically starting the "App Readiness" service appears to have allowed the May 2022 update to finally install properly.
The hint came from the following post: https://docs.microsoft.com/en-us/answers/questions/844237/can39t-setup-kb5012636-on-rdsh-servers.html

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Great. Please mark this as an answer.

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