Windows 2K19 instances reporting incorrectly in WSUS

swap001 1 Reputation point
2022-05-16T16:18:10.497+00:00

Hi,
We have a few W2K19 instances running in AWS. Except for one instance, all others always show status as 100% in WSUS. Due to which they never appear in the needed group whenever a new update is released. However, the same instances are somehow downloading the updates from the internet with the option to manually install them. Even in such case these servers should reflect as 99% with patch status as Downloaded in WSUS which is not happening.
I've tried to replicate the settings from the instance which correctly reflects the status in WSUS but to no avail.
Note: all instances are running in AWS

Windows for business | Windows Server | User experience | Other
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  1. Adam J. Marshall 10,356 Reputation points MVP
    2022-05-16T17:27:05.607+00:00

    Sounds like they were cloned. Run the client side script on each system ONCE, after deleting them from the WSUS MMC Console and they should reappear and start to report properly. If not, continue down the page for the troubleshooting steps.

    https://www.ajtek.ca/wsus/client-machines-not-reporting-to-wsus-properly/


  2. Limitless Technology 39,926 Reputation points
    2022-05-23T08:50:30.383+00:00

    Hello Swap001,

    I would recommend to reset the computer data for WSUS in one of the affected WS2k19 to see if that fixes the issue. The script would be the next:

    Stop-Service -Name BITS, wuauserv -Force
    Remove-ItemProperty -Name AccountDomainSid, PingID, SusClientId, SusClientIDValidation -Path HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\ -ErrorAction SilentlyContinue
    Remove-Item "$env:SystemRoot\SoftwareDistribution\" -Recurse -Force -ErrorAction SilentlyContinue
    Start-Service -Name BITS, wuauserv
    wuauclt /resetauthorization /detectnow
    (New-Object -ComObject Microsoft.Update.AutoUpdate).DetectNow()

    This should fix issues as duplication or mirroring of IDs that could "confuse" the reporting.


    --If the reply is helpful, please Upvote and Accept as answer--

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