Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,573 questions
Sampling Rates higher than 44khz/16 bit in Remote Desktop Client causes Client to Crash when using Teams
Justin Robbins
1
Reputation point
Hello - I have a audio card that if I change the sampling rate from 44.khz / 16 bit to a higher rate, then connect to an AzureVirtual Desktop with Teams Acceleration installed - when opening a teams connection - WebRTC or Remote Desktop crashes (or when I launch teams remotely on Azure Virtual Desktop) - my sound card locally supports up to 32 bit / 384khz sampling rate. Is this planned to be fixed by Microsoft? It's hard to troubleshoot if a person has done the same type of configuration if they use their personal computer as a daw Digital Audio Workstation. This scenario is easily reproduceable.
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kobulloc-MSFT 26,346 Reputation points Microsoft Employee2022-05-17T18:23:56.737+00:00 Hello, @Justin Robbins !
Have you created a support request to get this investigated? Teams should not crash with the setup you've described.
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