Failed to update old Security update after not run windows update for 1 year

Question

A client’s Server is Server 2008 R2 standardx64. This server’s last update installed date was 18-May-2019

We ran Windows update on 2-Sep-2020 and found the following updates are failed to install.

1. 2019-09 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB4516065)
2. 2020-01 Security and Quality Rollup for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows 7 and Server 2008 R2 for x64 (KB4535102)

Have tried running update repeatedly or installed files which were downloaded from MS Catalog manually. Unfortunately, still get error found; Code 80092004

Since those updates are old, should we still need to install it? or how to fix this error. Please advise.a

Answer 1

Hello EcoAxis-3844,

Thanks for your posting on Q&A.

According to the link, the error code 80092004 occurs which means that the Windows Server 2008R2 missed some important updates. Please refer to the following picture:

It is recommended to install the following updates first and then restart the server:
KB4490628
KB4474419

Reference picture:

In addition, it is recommended to upgrade to the latest Windows Server version. The Windows Server 2008R2 is end of support.

Regards,
Rita

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Answer 2

1. 2020-01 Security and Quality Rollup for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows 7 and Server 2008 R2 for x64 (KB4535102)