Microsoft Graph Api - Physical Memory Info for Managed Devices is not being returned correctly.

Question

Hi Hope you guys are doing great. I was using micro-soft graph api to retrieve information from Intune. But I am unable to get the physical memory information. It always returns 0 while using Api.

https://graph.microsoft.com/v1.0/deviceManagement/managedDevices?$top=100

I am using v1.0 api. I have tried this on beta and still same results for the batch action.

Here is th API response I am getting:

{"meid"=>"",
"serialNumber"=>"5CD0123KL4",
"wiFiMacAddress"=>"548D5A09D8F0",
"deviceName"=>"DESKTOP-538BL57",
"operatingSystem"=>"Windows",
"osVersion"=>"10.0.19044.1645",
"id"=>"f4094979-b944-4adb-b49f-96575cf2de46",
"physicalMemoryInBytes"=>0,
"model"=>"HP ProBook 450 G7",
"manufacturer"=>"HP",
"totalStorageSpaceInBytes"=>373835169792,
"freeStorageSpaceInBytes"=>190837686272,
"jailBroken"=>"Unknown",
"isEncrypted"=>true,
"isSupervised"=>false,
"complianceState"=>"compliant",
"activationLockBypassCode"=>nil,
"userPrincipalName"=>"apple@asintune1.onmicrosoft.com",
"lastSyncDateTime"=>"2022-04-27T07:33:57Z",
"enrolledDateTime"=>"2021-08-12T12:36:20Z",
"managedDeviceName"=>"apple_Windows_8/12/2021_12:36 PM",
"hardwareInformation"=>
{"serialNumber"=>"5CD0123KL4",
"totalStorageSpace"=>0,
"freeStorageSpace"=>0,
"imei"=>"",
"meid"=>nil,
"manufacturer"=>nil,
"model"=>nil,
"phoneNumber"=>nil,
"subscriberCarrier"=>nil,
"cellularTechnology"=>nil,
"wifiMac"=>nil,
"operatingSystemLanguage"=>nil,
"isSupervised"=>false,
"isEncrypted"=>false,
"batterySerialNumber"=>nil,
"batteryHealthPercentage"=>0,
"batteryChargeCycles"=>0,
"isSharedDevice"=>false,
"tpmSpecificationVersion"=>nil,
"operatingSystemEdition"=>nil,
"deviceFullQualifiedDomainName"=>nil,
"deviceGuardVirtualizationBasedSecurityHardwareRequirementState"=>"meetHardwareRequirements",
"deviceGuardVirtualizationBasedSecurityState"=>"running",
"deviceGuardLocalSystemAuthorityCredentialGuardState"=>"running",
"osBuildNumber"=>nil,
"operatingSystemProductType"=>0,
"ipAddressV4"=>nil,
"subnetAddress"=>nil,
"esimIdentifier"=>nil,
"systemManagementBIOSVersion"=>nil,
"tpmManufacturer"=>nil,
"tpmVersion"=>nil,
"sharedDeviceCachedUsers"=>[]}}

Answer 1

Hi @Arslan Yaqoob ,

Some properties(esp. those within HardwareInformation) will only return the real value when they are selected together with hardwareInformation. We have an active incident with Microsoft Product Group on this.

As a workaround, can you try using ?$select=hardwareInformation,physicalMemoryInBytes.

GET /deviceManagement/manageddevices/{managedDeviceId}?$select=hardwareInformation,physicalMemoryInBytes  

Hope this helps.

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