@Baiju Kumar Roy Can you please confirm if you have installed the latest version of Tally 9 ERP ?
You can refer to this article as well for installation related information.
I suggest you to place the computer in a clean boot state and check if there are any software conflicts.
A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot.
Can you refer to this to understand How to perform a clean boot in Windows.
Once you perform clean boot do refer to the section How to reset the computer to start normally after clean boot troubleshooting to boot the computer in normal mode.
Hope it helps!!!
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Note : There are few articles in the mentioned answer which are not the official documentation from Microsoft side, so we can't confirm on the working of components as mentioned in the article.We have just tried to provide you the information which can be helpful to you with the current issue you are facing and help you in resolving the same.