The user or computer account that is specified in the RADIUS Access-Request message is disabled

Question

Need help for following issue

From Event Logs we are getting following error

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Network Policy Server denied access to a user.

Contact the Network Policy Server administrator for more information.

User:
Security ID: Domain\00809fb0b9c6
Account Name: 00809fb0b9c6
Account Domain: Domain.NET
Fully Qualified Account Name: Domain.NET\00809fb0b9c6

Client Machine:
Security ID: NULL SID
Account Name: -
Fully Qualified Account Name: -
OS-Version: -
Called Station Identifier: 1C-E6-C7-3C-12-07
Calling Station Identifier: 00-80-9F-B0-B9-C6

NAS:
NAS IPv4 Address: 10.10.59.13
NAS IPv6 Address: -
NAS Identifier: -
NAS Port-Type: Ethernet
NAS Port: 50007

RADIUS Client:
Client Friendly Name: switch.Domain.net
Client IP Address: 10.10.59.13

Authentication Details:
Connection Request Policy Name: Windows-Authentifizierung für alle Benutzer verwenden
Network Policy Name: -
Authentication Provider: Windows
Authentication Server: NPS2012.Domain.net
Authentication Type: EAP
EAP Type: -
Account Session Identifier: -
Logging Results: Accounting information was written to the local log file.
Reason Code: 34
Reason: The user or computer account that is specified in the RADIUS Access-Request message is disabled.

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From Network Analyzer , we found following error

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"

Is there any idea ?

Thank You
Nur

Answer 1

Hi ,

Please first check this user account. Make sure in account properties, Dial-In pane, Network Access Permissions is set to Control access through NPS Network Policy.

Make sure this user account is not disabled in ADUC.

Best Regard,

Candy

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Answer 2

no issue found from user settings, but still same issue facing

Answer 3

Yes, we tried with different account but same issue