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s-1792 asked DSPatrick answered

No Se Guardo el generador de código

Tengo un problema con mi cuenta la cual la vincule al autenticador Microsoft el cual ala hora de volver a instalar no guardo el generador de código ahora tengo problema con la autorización de dos pasos alguna ayuda a recuperar los código o el generador de código?

microsoft-authenticator
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DSPatrick answered

Q&A forums are English only.

You can restore from backup (assuming there was one) but make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.

You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake.
https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

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