SCCM hardware Scan showing blank one of cilent

bala198222 41 Reputation points
2020-09-03T11:27:47.76+00:00

one of windows 2019 client doesn't shows hardware inventory and the hardware scan is showing blank.
but software Scan is working.

I have reinstalled the SCCM agent still same 22463-inventory.jpg

Microsoft Configuration Manager

2 answers

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  1. Garth 4,486 Reputation points
    2020-09-04T02:48:53.68+00:00
  2. AllenLiu-MSFT 22,551 Reputation points Microsoft Vendor
    2020-09-04T02:57:16.717+00:00

    @bala198222
    Thank you for posting in Microsoft Q&A forum.
    It seems the inventory is running, what's the end does the log like? The common log should like:
    22606-33.jpg

    But the log InventoryVersionNumber for '{00000000-0000-0000-0000-000000000001}' not found is not common, you may check the resultant client settings on the problem machine to see if hardware inventory is enabled for this client(right click the client > client setting > resultant client settings):
    22607-9.png

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