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PhongDinh-1639 avatar image
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PhongDinh-1639 asked SadiqhAhmed-MSFT edited

Refund money in PearsonVUE exam

I signed up for the Azure exam on May 19 at 9pm and I scheduled for my exam on May 21 at 6pm but I was busy at that time, so I had to cancel my exam at May 20 at 3pm, can I get a refund in this case?

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LuisRodriguez-MSFT answered LuisRodriguez-MSFT edited

Hello @PhongDinh-1639

Welcome to Microsoft Q&A Platform,

Microsoft Certification Program is supported on their own forums, in this case I'd suggest asking for help by contacting Pearson VUE Support directly:

Pearson VUE - Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
Pearson VUE - Chat: https://home.pearsonvue.com/microsoft/contact

As alternative you could raise a question in the Microsoft Certification forums:

Microsoft Certification - Exams: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams
Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

I hope this helps!


Please don’t forget to "Accept the answer" and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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