Few Services have been stopped After Windows Update

Khushi Shaikh 86 Reputation points
2020-09-03T17:55:25.947+00:00

Hello All Windows Gurus - After I run Windows Update on Windows Server 2012 Standard. Following Services have been stopped.

  1. Service Bus Gateway
  2. FabricHostSvc
  3. Service Bus Message Broker

This server is running SharePoint Intranet site. Please advice what can I do to fix this issue.

Best Regards,
Khushi

SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Michael 17,861 Reputation points
    2020-09-04T06:21:38.91+00:00

    Hi @Khushi Shaikh ,

    Have you tried to start the service maually? Did that work?

    If these services failed to start, you may try to upgrade Service Bus 1.1: https://www.microsoft.com/en-us/download/details.aspx?id=49496

    References:

    service-bus-gateway-service-stuck-starting

    azure-service-bus-1-1-failing-to-start


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  2. Sharath Kumar Aluri 3,061 Reputation points
    2020-09-09T21:29:58.577+00:00

    Just manually update the password on those services from the properties and then start the service that should fix your issue.

    Thanks & Regards,

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  3. Khushi Shaikh 86 Reputation points
    2020-09-10T20:27:17.55+00:00

    Thanks Sharath! I did manually update the password. It is still not running. This time gives below message. The problem is I have checked sharepoint workflows are using this account.
    23750-servicebus1.png

    Seeing this in the Event Viewer

    Service cannot be started. System.InvalidOperationException: Certificate requested with thumbprint not found in the certificate store.  
       at Microsoft.ServiceBus.Commands.Common.DBEncryptionHelper.FindCert(String thumbprint)  
       at Microsoft.ServiceBus.Commands.Common.DBEncryptionHelper.DecryptStringUsingCertificate(String thumbprint, String encryptedStr)  
       at Microsoft.ServiceBus.Commands.Common.DBEncryptionHelper.DecryptDbConnectionStringIfEncrypted(String encryptedEncryptionToken, String encryptionCertThumbprint, String dbConnectionString)  
       at Microsoft.ServiceBus.Commands.Common.ServerInfo.FillServerInfo(ServerInfo serverInfo, String registryPath)  
       at Microsoft.ServiceBus.Commands.SBServerInfo.GetSBServerInfo()  
       at Microsoft.ServiceBus.Gateway.Gateway.OnStart(String[] args)  
       at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)  
    

    Best Regards,

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  4. Michael 17,861 Reputation points
    2020-09-15T03:19:35.89+00:00

    Hi @Khushi Shaikh ,

    From the error message Certificate requested with thumbprint not found in the certificate store, looks like your certificate had expired. You could use the powershell Get-WFFarm and Get-SBFarm to check workflow manager status.

    You may need to renew the expired certificates used in Workflow Manager farm.


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